(I do wish it did more to explain how they came up with the correct answers.) The game will not teach new skills, but will review previously learned skills. The game will also focus on specific skills planned out by the child’s teacher. The game will differentiate based on the child’s answer, steadily increasing in difficulty until the game figures out where the child’s math level is (1st - 8th). THIS IS JUST WRONG!!!!! BEWARE OF THIS COMPANY!!!!!!Īs far as motivating children to practice math skills, this game is on top. I had tried to print my form I filled out on Prodigy's website but it would only print the form and not what I had typed in so I took a picture of it with my phone. They ask for proof that I requested cancellation. My credit card company then returned the charge to my account. Regardless I did contact them and ask them to call me if they needed further info and they did not. At first they credited my account but then Prodigy sent them pages and pages of their terms and said cancellation had to be in writing but I have been unable to find where it said that. The first time I requested the cancellation I did not have the password for the account but I sent the name & email for the account along with my phone number and ask them to call me if they needed further information - NO CALL BACK! I then obtained the password and sent them another email but still NOTHING! I then contacted my credit card company. I never heard back or received a refund for the $79.45 for the 2nd year. I let the year membership continue but when they billed me for another year I emailed them that it had not been used in months and wanted to cancel. I ordered the yearly membership for my grandson. NOTE: If the links below doesn't work for you, Please go directly to the Homepage of The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved. You can try any of the methods below to contact Prodigy Math Game. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. Listed below are our top recommendations on how to get in contact with Prodigy Math Game.
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